Shipping policy

1. Order Processing

Orders are processed and dispatched after successful order confirmation.

We aim to process and ship orders as quickly as possible. Processing time may vary depending on order volume, holidays, or other unforeseen circumstances.

2. Delivery Time

Orders are generally delivered within 7 business days from the date of dispatch.

Delivery timelines may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Delays

While we make every effort to deliver your order within the estimated timeframe, Shehrzad is not responsible for delays caused by courier partners, incorrect or incomplete delivery addresses, natural events, public holidays, or circumstances beyond our control.

If your order is delayed, please contact us and we will assist you in checking the shipment status.

4. Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at the time of purchase.

Customers can use the tracking information to check the status of their shipment.

5. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Shehrzad is not responsible for delivery failures or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.

6. Contact Us

For any shipping-related questions, please contact us:

Email: shehrzadofficial@gmail.com
Address: B-402, Kishant CHS,
2nd Gunpowder Road,
Mazgaon, Mumbai – 400010,
Maharashtra, India

Thank You

Thank you for choosing Shehrzad and for supporting our brand. We truly appreciate your trust and patience and look forward to delivering a wonderful shopping experience. ❤️

With love,
Shehrzad